POSITION VACANT: MANAGER/MANAGEMENT COUPLE, 2024 season

We are seeking an experienced, energetic and motivated manager or management couple to run Talaroo Hot Springs and caravan park for the 2024 season from March to October. This is a great opportunity to experience a unique and spectacular part of outback Queensland and to join an exciting new eco and cultural tourism venture.

The Manager position involves a range of duties and is a very hands-on role reporting to the General Manager of Ewamian Limited. The position is full time but could be split between two persons with additional part time/casual hours available for the second person in a maintenance role.

The successful applicant(s) will be energetic and have a flexible attitude to industry hours as well as strong administration, customer service, and trade skills. This position is seasonal and the business operates from April to October annually.

Talaroo is relatively remote being 3 hours drive from Atherton and 4 ½ hours from Cairns and accommodation on site is limited, so this position is best suited to persons with their own caravan or RV, although single donga accommodation is also available on site.

RECEPTION/CAFE/ADMIN ROLE

Duties include all aspects of managing and operating the park including:

Running the front office and reception
Administering the PMS system Newbook ie. managing & taking reservations for accommodation and tours
Operating small kiosk/ café including food & drinks preparation
Understanding and managing risks (OH&S)
Rostering and management of tour guides and other staff
Cleaning of public amenities
Turnover of Eco Tents
Checking guests in/out and providing visitor information
General Caravan Park office duties
Stock & merchandise control and ordering
Liaison with visitors via phone & email.
Completing monthly sales reports
Enforcing park and Hot Springs rules

MAINTENANCE/GROUNDSKEEPING ROLE

Duties include:

Maintaining park grounds, hot springs, gardens, tour facilities (boardwalk and walking tracks) and equipment
Maintaining plant and equipment (swimming pool, springs main pool, springs soak pools, mowers, whipper snippers etc )
Completing general repairs
Managing staff as required
Completion of maintenance and work logs

candidate requirements

To apply you must be:

an Australian resident
physically fit and capable of undertaking the job description as required
prepared to live on site during rostered days
flexible with working hours and have a positive attitude
able to provide excellent customer service even when under pressure
reliable, honest and well-presented

Preferred experience or qualifications:

Working knowledge of Newbook Property Management System
Food Safety Supervisor current certificate
Social media & marketing experience
Relevant trade qualification
Hospitality management qualification & experience
Barista experience

Required skills & competencies:

Ability to always represent Talaroo Hot Springs in a positive and professional manner
Cultural Awareness of Indigenous Peoples' values and belief systems
Excellent communication and computer skills
Effective problem solving
Ability to work autonomously and as part of a team
Be innovative in ideas to grow business
Autonomously
Good practical maintenance skills (for the maintenance role)

Competitive remuneration package negotiable in line with industry standards.

For further information and a full Position Description, please email
Sharon Prior, General Manager, Ewamian Limited at
sharon@ewamian.com.au

To apply, click the button below to send your cover letter and resume.

Please ensure that your application includes your reason for applying for this position and the previous skills and experience that you will bring to the role.

Please note the deadline for all applications is 19 January 2024

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